Shipping policy

Shipping Policy

We carefully package our wooden mirror sets to help them arrive safely. Please review the shipping information below before placing your order.

Order Processing

Orders are processed within MDM DIZAYN LLC after payment is confirmed. Processing times are separate from delivery times.

Orders are not processed or dispatched on weekends or public holidays. If your order experiences a significant delay, we will contact you using the email address provided at checkout.

Shipping Destinations and Rates

We ship to US from TURKIYE.

Available shipping options and charges are displayed at checkout before you complete your purchase.

Estimated Delivery Times

Delivery estimates begin when your order is dispatched:

Domestic orders: 2-3 Business Days
International orders: 3-4 Business Days

Delivery times are estimates and are not guaranteed. Customs inspections, carrier disruptions, public holidays, and other circumstances may cause delays.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email. If tracking is available for your selected shipping service, the email will include your tracking details.

Please allow time for the carrier to update the tracking information after dispatch.

Customs and Import Charges

For international orders, state whether duties and import taxes are included at checkout or payable by the customer.

Customs clearance may affect delivery times.

Shipping Address Changes

Please check your shipping address carefully before completing your order.

If you need to correct an address, contact us as soon as possible at mdmdizayn@yahoo.com. We will do our best to update it before dispatch. Changes may not be possible once the parcel has been handed to the carrier.

If an order is returned because of an incorrect or incomplete address, we will contact you to arrange the next steps and explain any applicable reshipping charges.

Damaged or Incorrect Items

Please inspect your mirror set when it arrives. If an item is damaged or incorrect, contact mdmdizayn@yahoo.com promptly with your order number and clear photos of the item and packaging.

Please keep the packaging while we review the issue, as it may be needed for a carrier claim. We will work with you to arrange an appropriate resolution.

Delayed or Missing Deliveries

If your order is overdue or tracking shows it as delivered but you have not received it, please contact mdmdizayn@yahoo.com. We will help investigate with the carrier and advise you on the next steps.